What Is Digital Accessibility?
Digital accessibility refers to a set of best practices—functional, visual, technical, and editorial—that ensure digital content (websites, mobile applications, PDFs, etc.) is usable by all, including people with disabilities.
An accessible website allows users to:
- Customize the display (e.g., enlarge text, change fonts, adjust contrast, disable animations)
- Navigate with assistive technologies (e.g., screen readers, braille displays)
- Use the site without a mouse (via keyboard, switches, or touch screen)
- Access video/audio content through captions or transcripts
- And more
Our Commitments
Veolia is committed to making its digital services—websites (internet, intranet, extranet), mobile apps, software, and public-facing digital infrastructure—accessible to everyone, in compliance with the EU Web Accessibility Directive and WCAG 2.1 AA standards.
Action Plan
- Audit and evaluation
o A preliminary (non-exhaustive) audit was conducted in February 2025
o Key accessibility gaps were identified and documented
- Strategic Planning
o A multi-year accessibility plan will be published on this page
o Objectives are defined on a short-, medium- and long-term basis
- Training and Awareness
o An accessibility training session (led by Idéance) is planned for webmasters, content managers, and technical teams across Europe
o An internal awareness campaign will be launched for all digital content creators
- Progressive Compliance
o Corrections will be prioritized based on audit findings
o A clear implementation schedule will be published
- Ongoing Monitoring
o A regular monitoring process will be established
o Periodic audits will track progress and detect new issues
- Communication and Transparency
o This accessibility statement will be updated regularly
o Users will be informed of progress and initiatives
- Technology and Regulatory Watch
o Updates on accessibility standards and European regulations will be monitored
o Our digital platforms will evolve to remain compliant with future EU accessibility requirements
Compliance Status
This temporary statement applies to the website « https://www.veoliawatertechnologies.de».
As of today, this website is partially compliant with WCAG 2.1 AA due to certain accessibility issues still under review and correction following the audit conducted in February 2025. Full compliance is a priority, and ongoing improvements are underway.
Establishment Date
This accessibility statement was created on November 19, 2024, and last updated in May 2025.
Feedback and Contact
If you experience any difficulty accessing content or services on this website, please contact us:
Via our contact form:
We aim to respond within 48 hours maximum
Legal Remedies
If you are not satisfied with the response or the issue remains unresolved:
- Contact the National Enforcement Body
Each EU Member State has designated an authority to monitor and enforce the Web Accessibility Directive.
Find your national contact point:
👉 https://digital-strategy.ec.europa.eu/en/policies/web-accessibility#monitoring
- Or Contact a National Equality Body or Ombudsman
Depending on your country, you may also file a complaint through your national equality body or human rights institution.
EU directory:
👉 https://equineteurope.org/equality-bodies/